Team Coaching for the Oxfam Regional Office for West and Central Africa

Strengthening interpersonal relationships, reinforcing cross-functional collaboration and defining next steps: A team case study...

The context

Oxfam's Regional West Africa team wanted to hold a retreat in Dakar at the end of April 2019.

Organizational changes had led to the closure of the Affiliates' regional centers and the creation of a single regional entity (the regional platform). By its nature, the regional platform is a virtual entity with employees based in 5 different countries in the region.

Oxfam called on Beautiful Soul's Team Coaching services with the main objective of strengthening interpersonal relationships and transversal collaboration within this new team.

Our approach

Qualitative and quantitative needs assessments and interviews were carried out prior to the retreat and informed the development of the two day customized program. During the first half-day, participants took part in outdoor team building activities: an effective way to create a positive atmosphere and to consolidate team spirit.

During the remainder of the retreat, Beautiful Soul offered a selection of activities adapted to the topics that the participants were most interested in (e.g. strengthening cross-functional communication, developing interpersonal relationships, creating

Assessment of the impact of Beautiful Soul's support

Adama Coulibaly, Regional Director: "On a personal level, these two days enabled me to get to know my team better. On a group level, everyone had the courage to speak their mind. We put things on the table. Once this was done, we dug deep together to build a new vision for our team. I did not expect us to achieve such a concrete result in 2 days: We managed to define 4 key objectives for the next 12 months, while strengthening our ties and learning to work better together."

Faly Sene, HR Business Partner "These two days with Beautiful Soul were very beneficial. It was a great value added to have external coaches supporting our team. They maintained a neutral stance but were also able to guide the discussions and to challenge our team in their reflections (...) As a Human Resources Manager, I interact with staff at different levels, but mainly one-on-one. We have very few opportunities to interact like this in a group setting. This has given me a much more holistic view of the team and I am able to better see the cause and effect between different things."

​To learn more about our retreat/team coaching services, please contact us by clicking here, at  or by telephone at +221 33 825 53 55 

 Find out more about the results and impact of our Team Coaching services in 2018 by clicking here

UNFPA Mozambique - Un planning stratégique participatif à l'échelle de l'organisation ...en ligne
Etude de cas